Legal
Refund Policy
LAST UPDATED: August 12, 2026
We want you to be happy with your Austral Tone plugins. This policy explains how refunds work.
14-day money-back guarantee. If you're not satisfied, you can request a full refund within 14 days of your purchase.
Try before you buy
Where a free version of a plugin is available (for example, Gorge Lite), we encourage you to try it first so you know exactly what you're getting before purchasing the paid version.
How to request a refund
Email support@australtone.com within 14 days of your purchase, including your order number. Purchases are processed by Lemon Squeezy as Merchant of Record, so approved refunds are issued back to your original payment method through Lemon Squeezy. You can also manage your order from the receipt email Lemon Squeezy sent you.
After the 14 days
Beyond the 14-day window we generally do not offer refunds, but if the plugin does not work as described and we are unable to resolve the issue, contact us — we'll do our best to make it right.
License keys after a refund
If a purchase is refunded, the associated license key is considered void and may be revoked in future plugin updates.
Your statutory rights
This policy is offered in addition to, and does not limit, any refund or withdrawal rights you may have under the consumer-protection laws of your country (for example, the EU's right of withdrawal for digital purchases).